Agiloft import
in a few clicks

Without devs, delays and hustle. With step-by-step Agiloft import setup form

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Spotless Agiloft import services just for you

Now, there’s no need to worry about any help desk import issues. Total platform to platform migration with HDM fast and effortless.
Less time & money spent
Affordable price, a speedy transfer to the new platform, and no need to create the migration method. Get it all with HDM service.
Clean migration course
Just get the customer info ready for migration in advance and begin moving your data. No need to deal with everything alone.
Essential data with you
Regardless of your reasons, transfer your historical data to the new tool to keep up with customer data easier.
Automated migration

A bare minimum is to get done on your side. We already wrote the migration method.

All you have to do is set your platform migration preferences and you’re ready to start.

Maintained data structure

With HDM, you don’t have to be concerned that all your moved ticket data will migrate with mixed up structure.

Whether it is the requester info or customer contacts, all of this is accounted for.

Your info is protected

When you provide your passwords to our migration tool, you can rest assured.

Only the personnel directly connected to the data transfer will have access to your accounts and customer info.

All everything we access is guarded by the state of the encryption systems to prevent any risks.

Place your data

You don’t need to conduct extensive data audits to start your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and determine where it goes just by clicking the necessary boxes.

Robust but transparent

You don’t need to learn the platform peculiarities to use it to its full.

Handy on-screen guides will help you move your entities fast and effectively. As a result, you can set up a data import just about anywhere you need.

Clients first

One of the main priorities of our company is to make a service that we would like to experience ourselves. Even though G2 acclaimed our customer care, we won’t stop there.


What are the key reasons to import data to Agiloft using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you automatically transition custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Agiloft with their corresponding agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Agiloft in several simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Opt and link your source support desk with HDM.

  • Connect Agiloft

    Grant the right to access your Agiloft account.

  • Explain your requirements

    Let us know exactly what parts of your migration you need to tweak

  • Get your preferences estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Import to Agiloft all data

    Transfer all your customer support information in a single push.

We always keep all data secure

We consider safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Agiloft import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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