Agiloft to ServicePRO
migration service

Extremely easy, no special expertise or programming required. A complete Agiloft to ServicePRO data migration software.

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The best Agiloft to ServicePRO tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and see the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Attach the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Agiloft to ServicePRO

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to ensure that the data end up in the right places in ServicePRO.

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Maintained association between object and people

When migrating your records from Agiloft to ServicePRO we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Agiloft to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Agiloft to ServicePRO work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Agiloft

    Opt and connect your Agiloft service desk with HDM.

  • Grant access to your ServicePRO account.

  • Express your business needs

    Let us know what elements of your migration you want to tweak

  • Get your needs estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from Agiloft to ServicePRO everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ServicePRO import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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