Agiloft to Requestor
migration service

Smooth, no special knowledge or coding required. A complete Agiloft to Requestor data migration instrument.

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Your best tool for Agiloft to Requestor data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.
Simple and easy process

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just link your source and target, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your information migrates completeand we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to select what goes where, when it starts, and how.

Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Agiloft to Requestor

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus letting you be sure that the records end up in the right places in Requestor.

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Maintained relation between object and people

When migrating your data from Agiloft to Requestor we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Agiloft to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Agiloft to Requestor work

  • Prepare

    Register and go to our migration tool.

  • Connect Agiloft

    Select and connect your Agiloft service desk with HDM.

  • Connect Requestor

    Give the right to access your Requestor account.

  • Detail your requirements

    Let us understand precisely what components of your migration you wish to tweak

  • Get your needs estimated

    We shall research your case and send you with a price range and a scope of tasks.

  • Migrate from Agiloft to Requestor everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Requestor import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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