Agiloft to AIhelp
migration service

Trouble-free, no special know how or programming required. A complete Agiloft to AIhelp data migration software.

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The best Agiloft to AIhelp tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick what data you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete, you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Agiloft to AIhelp

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus helping you to ensure that the records end up being in the right places in AIhelp.

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Sustained association between object and people

When migrating your records from Agiloft to AIhelp we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Agiloft to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Agiloft to AIhelp work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Agiloft

    Select and link your Agiloft service desk with HDM.

  • Give the right to access your AIhelp account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We will research your case and get back to you with a cost and a scope of work.

  • Migrate from Agiloft to AIhelp everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your AIhelp import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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