96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Aegis Help Desk to mhelpdesk
migration service

Smooth , no special expertise or programming required. A complete Aegis Help Desk to mhelpdesk data migration software.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from Aegis Help Desk to mhelpdesk

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in mhelpdesk.

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When migrating your data from Aegis Help Desk to mhelpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Aegis Help Desk to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Aegis Help Desk to mhelpdesk work

  • Prepare

    Register and go to our migration software.

  • Connect Aegis Help Desk

    Choose and connect your Aegis Help Desk service desk with HDM.

  • Give the right to access your mhelpdesk account.

  • Explain your requirements

    Let us know what aspects of your migration you wish to modify

  • Have your needs estimated

    We'll research your case and get back to you with a cost and a scope of work.

  • Migrate from Aegis Help Desk to mhelpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your mhelpdesk import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Daten ganz allein

Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Spezialisten Ihren Zendesk-Import durchführen

Unser Personal würde sich sehr freuen, eine Anpassung der Migration zu machen, wenn Sie spezifisch Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les données par vous-même

Constatez par vous-même que le déplacement d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un expert effectuer votre importation Zendesk

Notre personnel se fera un plaisir d’ effectuer une migration individualisée au cas où vous auriez des attentes spécifiques.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los datos por ti mismo

Ve por ti mismo que transferir desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un especialista ejecute la importación de tu Zendesk

Nuestro personal estará encantado de ejecutar una migración personalizada en caso si es que tienes necesidades puntuales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os dados sozinho

Veja você mesmo que transferir de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um perito execute sua importação do Zendesk

Nossa equipe ficaria mais do que feliz em executar uma migração customizada se você tiver uma demanda específica.
Obter uma estimativa de preço
Book a Call
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