96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Aegis Help Desk to Front
migration service

Smooth , no special know how or programming required. A complete Aegis Help Desk to Front data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from Aegis Help Desk to Front

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Front.

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Maintained association between object and people

When migrating your data from Aegis Help Desk to Front we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Aegis Help Desk to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Aegis Help Desk to Front work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Aegis Help Desk to Front.

  • Fill out the form with required credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Front

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Front all data

    Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from Aegis Help Desk to Front.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Front import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation
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