Aegis Help Desk to Freshservice
Trouble-free , no special expertise or programming required. A complete Aegis Help Desk to Freshservice data migration tool.
Secure and SafeYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data
Strong security of your dataThe migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Freshservice.
Maintained relation between object and peopleWhen migrating your records from Aegis Help Desk to Freshservice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Aegis Help Desk to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Aegis Help Desk to Freshservice work
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Aegis Help Desk to Freshservice.
Link Aegis Help Desk
Fill out the form with necessary credentials to allow our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice everything
Once everything's validated, find a quiet time with the minimal load on the support team and start migrating from Aegis Help Desk to Freshservice.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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We'll get back to you as soon as we have the estimate ready.
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Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT