96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Aegis Help Desk to Azure SQL DWH
migration service

Effortless , no special skill set or coding required. A complete Aegis Help Desk to Azure SQL DWH data migration tool.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from Aegis Help Desk to Azure SQL DWH

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Azure SQL DWH.

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Retained association between object and people

When migrating your data from Aegis Help Desk to Azure SQL DWH we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Aegis Help Desk to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Aegis Help Desk to Azure SQL DWH work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your Aegis Help Desk support desk with HDM.

  • Connect Azure SQL DWH

    Give the right to access your Azure SQL DWH account.

  • Outline your business needs

    Let us know what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Aegis Help Desk to Azure SQL DWH everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

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Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
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Let a professional perform your Azure SQL DWH import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
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