ActiveSeries Suite import
in a few clicks

Without devs, delays and hustle. With step-by-step ActiveSeries Suite import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to ActiveSeries Suite and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to ActiveSeries Suite
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to ActiveSeries Suite with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Objects you may import to ActiveSeries Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to ActiveSeries Suite in several simple steps

  • Prepare

    Register and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source support desk with HDM.

  • Connect ActiveSeries Suite

    Give the right to access your ActiveSeries Suite account.

  • Describe your business needs

    Let us know exactly what elements of your migration you want to modify

  • Have your needs estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Import to ActiveSeries Suite everything

    Transfer all your customer service records in a single push.

We keep all data secure

We take safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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ActiveSeries Suite import in a few clicks

Automatically. Securely. Quickly

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