ActiveSeries Suite to Issuetrak
migration service

Trouble-free , no special know how or programming required. A complete ActiveSeries Suite to Issuetrak data migration tool.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from ActiveSeries Suite to Issuetrak

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Issuetrak.

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When migrating your records from ActiveSeries Suite to Issuetrak we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ActiveSeries Suite to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ActiveSeries Suite to Issuetrak work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect ActiveSeries Suite

    Choose and link your ActiveSeries Suite service desk with HDM.

  • Grant the right to access your Issuetrak account.

  • Detail your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Have your needs estimated

    We'll research your case and send you with a cost and a scope of work.

  • Migrate from ActiveSeries Suite to Issuetrak everything

    Move all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Issuetrak import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation
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