Activate to SmarterTrack
Trouble-free , no special skill set or programming required. A complete Activate to SmarterTrack data migration instrument.
Risk-free and ReliableYour passwords along with data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & AccurateWe've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong privacy of your informationThe migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in SmarterTrack.
Retained link between object and peopleWhen migrating your records from Activate to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Activate to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Activate to SmarterTrack work
Register and go to our migration software.
Opt and connect your Activate service desk with HDM.
Give the right to access your SmarterTrack account.
Explain your requirements
Let us understand precisely what elements of your migration you would like to adjust
Get your preferences estimated
We will analyze your application and get back to you with a the overall cost and a scope of tasks.
Migrate from Activate to SmarterTrack everything
Migrate all your customer support information in a single push.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT