Activate to ServiceDock
migration service

Trouble-free , no special expertise or programming required. A complete Activate to ServiceDock data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from Activate to ServiceDock

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in ServiceDock.

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Sustained association between object and people

When migrating your records from Activate to ServiceDock we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Activate to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from Activate to ServiceDock work

  • Get ready

    Register and go to our migration software.

  • Connect Activate

    Choose and connect your Activate service desk with HDM.

  • Connect ServiceDock

    Give the right to access your ServiceDock account.

  • Express your business needs

    Let us know exactly what elements of your migration you need to modify

  • Get your requirements estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from Activate to ServiceDock everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a personalized migration if you have special needs.
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