Activate to ServiceDesk Plus
Extremely easy , no special knowledge or coding required. A complete Activate to ServiceDesk Plus data migration software.
Secure and SafeYour passwords along with records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your dataThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in ServiceDesk Plus.
Maintained connectivity between object and peopleWhen migrating your records from Activate to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Activate to ServiceDesk Plus
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Activate to ServiceDesk Plus work
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Activate to ServiceDesk Plus.
Fill in the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Link ServiceDesk Plus
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to ServiceDesk Plus all data
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from Activate to ServiceDesk Plus.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT