Activate to Samanage
Effortless , no special expertise or coding required. A complete Activate to Samanage data migration software.
Trustworthy and SafeYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data
Strong safety of your dataThe migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Samanage.
Sustained link between object and peopleWhen migrating your data from Activate to Samanage we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Activate to Samanage
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Activate to Samanage work
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Activate to Samanage.
Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Samanage everything
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Activate to Samanage.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT