Activate to OTRS
Extremely easy , no special expertise or programming required. A complete Activate to OTRS data migration instrument.
Risk-free and ReliableYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & PreciseWe've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong privacy of your informationThe migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in OTRS.
Retained connectivity between object and peopleWhen migrating your records from Activate to OTRS we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Activate to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Activate to OTRS work
Register and go to our migration software.
Opt and connect your Activate service desk with HDM.
Grant the right to access your OTRS account.
Explain your needs
Let us know what components of your migration you need to tweak
Have your preferences estimated
We'll analyze your application and send you with a price and a scope of tasks.
Migrate from Activate to OTRS all data
Move all your customer service information in a single push.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT