Activate to Magento Mirasvit HelpDesk MX
migration service

Trouble-free , no special knowledge or programming required. A complete Activate to Magento Mirasvit HelpDesk MX data migration software.

More details
Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from Activate to Magento Mirasvit HelpDesk MX

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Magento Mirasvit HelpDesk MX.

Next

Retained connectivity between object and people

When migrating your records from Activate to Magento Mirasvit HelpDesk MX we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Activate to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Activate to Magento Mirasvit HelpDesk MX work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Activate to Magento Mirasvit HelpDesk MX.

  • Connect Activate

    Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    Once everything's tested, determine a quiet time with the least load on the support team and begin migrating from Activate to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Magento Mirasvit HelpDesk MX import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Top Benefits of Cloud Migration in 2019

Top Benefits of Cloud Migration in 2019

November 13, 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number of benefits. Whether its streamlining data collection or handling consumer requests, there are ton benefits of cloud migration. Cloud migration is one process you absolutely must perform to stay competitive …

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

What Is A Service Desk and Why You Need One

What Is A Service Desk and Why You Need One

July 5, 2019

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At the turn of the millennium, many different products came into existence and as years went by, they have evolved many times. What started as a simple bulletin board, is now …

Book a Call
cancel
%s
— %s