Activate to LiveAgent
migration service Help Desk Migration partner of LiveAgent

Extremely easy , no special knowledge or coding required. A complete Activate to LiveAgent data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from Activate to LiveAgent

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in LiveAgent.

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Sustained connection between object and people

When migrating your records from Activate to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Activate to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from Activate to LiveAgent work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Activate to LiveAgent.

  • Complete the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent all data

    Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from Activate to LiveAgent.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a personalized migration in case you have special needs.
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