Activate to HelpShift
Smooth , no special skill set or coding required. A complete Activate to HelpShift data migration instrument.
Secure and SafeYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information
Strong security of your dataThe migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in HelpShift.
Maintained association between object and peopleWhen migrating your data from Activate to HelpShift we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Activate to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Activate to HelpShift work
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Activate to HelpShift.
Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HelpShift all data
When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from Activate to HelpShift.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT