Activate to Help Sumo
Trouble-free , no special expertise or coding required. A complete Activate to Help Sumo data migration instrument.
Trustworthy and SafeYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong safety of your dataThe migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Help Sumo.
Sustained association between object and peopleWhen migrating your records from Activate to Help Sumo we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Activate to Help Sumo
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Activate to Help Sumo work
Sign up and go to our migration tool.
Choose and link your Activate service desk with HDM.
Connect Help Sumo
Grant the right to access your Help Sumo account.
Express your needs
Let us understand precisely what elements of your migration you wish to adjust
Have your needs estimated
We shall investigate your application and send you with a cost and a scope of tasks.
Migrate from Activate to Help Sumo everything
Migrate all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT