Activate to Groove
Trouble-free , no special knowledge or coding required. A complete Activate to Groove data migration software.
Trustworthy and SafeYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information
Strong safety of your dataThe migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Groove.
Sustained link between object and peopleWhen migrating your records from Activate to Groove we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Activate to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Activate to Groove work
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Activate to Groove.
Complete the form with required credentials to allow our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Groove everything
Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Activate to Groove.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT