Activate to DualDesk
migration service

Effortless , no special know how or coding required. A complete Activate to DualDesk data migration software.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Activate to DualDesk

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in DualDesk.

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Retained connection between object and people

When migrating your data from Activate to DualDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Activate to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Activate to DualDesk work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your Activate support desk with HDM.

  • Give access to your DualDesk account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Have your needs estimated

    We shall investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Activate to DualDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your DualDesk import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
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