Abhisi Help Desk to OTRS
migration service

Smooth , no special know how or coding required. A complete Abhisi Help Desk to OTRS data migration instrument.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Abhisi Help Desk to OTRS

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in OTRS.

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Maintained connectivity between object and people

When migrating your data from Abhisi Help Desk to OTRS we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Abhisi Help Desk to OTRS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Abhisi Help Desk to OTRS work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Abhisi Help Desk

    Choose and link your Abhisi Help Desk support desk with HDM.

  • Connect OTRS

    Grant the right to access your OTRS account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Have your needs estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Abhisi Help Desk to OTRS everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your OTRS import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation
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