4me import
in a few clicks

Without developers, timelack and hustle. With step-by-step 4me import setup form.

More details

4me import tool you’ve been looking for

Your platform import issues are behind you now. Full platform to platform migration with HDM swift and hassle-free.
Save time & money
Lower process cost, a swift migration to the new help desk, and no need to design the migration method. All with HDM.
Simple process
Simply prepare your information for transition beforehand and start moving your data. No need to fiddle with anything.
Essential custom records aside
Regardless of your reasons, migrate your old data to the new tool to keep up with customers easier.
Automatic migration

Why spend time moving records by hand when a machine can do it?

Our importing system will deliver every record so you don’t need to.

Preserved dependency

Using HDM, you don’t have to worry that all your moved ticket data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is accounted for.

Data safety

All the credentials you use during the migration process are not saved. Only authorized personnel can get access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Map your records

It’s not required to make extensive data audits to get started on your migration.

You can do all of this by using our data mapping system. Decide on what you want to keep and determine where it goes just by clicking available checkboxes.

Powerful & accessible

You don’t need to understand the system to use it to its full.

Useful on-screen instructions will assist you transfer your entities fast and effectively. As a result, you can set up a data import just about to any platform you need.

Our customers are priority

One of the key priorities of our company is to make a service that we would like to use ourselves. Even though G2 recognized our customer care, we won’t stop there.


Why import data to 4me utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly transfer custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to 4me with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to 4me in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your source service desk with HDM.

  • Connect 4me

    Grant access to your 4me account.

  • Describe your needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We will analyze your case and get back to you with a the overall cost and a scope of work.

  • Import to 4me all data

    Move all your customer service information in a single push.

We keep your data safe

We take security very seriously and have established a complete set of practices, technologies, and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

4me import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

Your Bad Data Migration Playbook

Customer history in any company or organization is a precious commodity. It is your number one asset because it represents solved customers’ challenges and personal…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

Book a Call
cancel
%s
— %s