4me import
in a few clicks

Without developers, timelack and hustle. With step-by-step 4me import setup form

4me import tool you’ve been looking for

Your platform import issues are behind you now. Full platform to platform migration with HDM swift and hassle-free.

Save time & money

Lower process cost, a swift migration to the new help desk, and no need to design the migration method. All with HDM.

Simple process

Simply prepare your information for transition beforehand and start moving your data. No need to fiddle with anything.

Essential custom records aside

Regardless of your reasons, migrate your old data to the new tool to keep up with customers easier.

Automatic migration

Why spend time moving records by hand when a machine can do it?

Our importing system will deliver every record so you don’t need to.

Preserved dependency

Using HDM, you don’t have to worry that all your moved ticket data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is accounted for.

Data safety

All the credentials you use during the migration process are not saved. Only authorized personnel can get access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Map your records

It’s not required to make extensive data audits to get started on your migration.

You can do all of this by using our data mapping system. Decide on what you want to keep and determine where it goes just by clicking available checkboxes.

Powerful & accessible

You don’t need to understand the system to use it to its full.

Useful on-screen instructions will assist you transfer your entities fast and effectively. As a result, you can set up a data import just about to any platform you need.

Our customers are priority

One of the key priorities of our company is to make a service that we would like to use ourselves. Even though G2 recognized our customer care, we won’t stop there.

Why import data to 4me utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly transfer custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to 4me with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to 4me

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to 4me in several easy steps

Prepare

Sign up and go to our migration wizard.
Link source Help Desk

Choose and connect your source service desk with HDM.
Connect 4me

Grant access to your 4me account.
Describe your needs

Let us know exactly what elements of your migration you want to fine-tune
Have your preferences estimated

We will analyze your case and get back to you with a the overall cost and a scope of work.
Import to 4me all data

Move all your customer service information in a single push.

We keep your data safe

We take security very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is secure.

Read our security guidebook

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To 4me

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

Continue

Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

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Voice of the clients

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