4me import
in a few clicks

Without developers, timelack and hustle. With step-by-step 4me import setup form

Safe and Secure

Your passwords as well as data are safe with us and will be used for import only.

Fast & Furious

It will take you no longer than 20 minutes to set up the import to 4me and run the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to 4me
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly transfer custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to 4me with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to 4me

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to 4me in several easy steps

Prepare

Sign up and go to our migration wizard.
Link source Help Desk

Choose and connect your source service desk with HDM.
Connect 4me

Grant access to your 4me account.
Describe your needs

Let us know exactly what elements of your migration you want to fine-tune
Have your preferences estimated

We will analyze your case and get back to you with a the overall cost and a scope of work.
Import to 4me all data

Move all your customer service information in a single push.

We keep your data safe

We take security very seriously and have established a complete set of practices , technologies , and policies to help ensure that your data is secure.

Read our security guidebook

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To 4me

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.