4me to UseDesk
migration service

Smooth , no special expertise or coding required. A complete 4me to UseDesk data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from 4me to UseDesk

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in UseDesk.

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Maintained connectivity between object and people

When migrating your data from 4me to UseDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from 4me to UseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from 4me to UseDesk work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your 4me service desk with HDM.

  • Connect UseDesk

    Give access to your UseDesk account.

  • Explain your needs

    Let us understand precisely what elements of your migration you want to tweak

  • Have your preferences estimated

    We'll investigate your application and send you with a price and a scope of tasks.

  • Migrate from 4me to UseDesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your UseDesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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Help Desk Migration Checklist: Essential Steps You Should Take

April 5, 2018

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical specs on both sides, thus there’s always room for bugs or mistakes. However, with a little bit of preparation, you can mitigate some risks and make the transition much smoother. …

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

10 Data Migration Mistakes You Should Totally Avoid

10 Data Migration Mistakes You Should Totally Avoid

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We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided that is prime time we reveal the most common data migration mistakes most business owners perform and why it is best that you avoid them. So, here are 10 data …

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