4me to Think Help Desk
migration service

Effortless , no special know how or coding required. A complete 4me to Think Help Desk data migration tool.

More details
Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from 4me to Think Help Desk

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Think Help Desk.

Next

Maintained relation between object and people

When migrating your data from 4me to Think Help Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from 4me to Think Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from 4me to Think Help Desk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect 4me

    Select and link your 4me support desk with HDM.

  • Give the right to access your Think Help Desk account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you want to tweak

  • Have your requirements estimated

    We'll research your case and send you with a cost and a scope of work.

  • Migrate from 4me to Think Help Desk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Think Help Desk import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Outsource Data Migration or Not? — That Is the Question

Outsource Data Migration or Not? — That Is the Question

June 30, 2020

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more versed in this space. And to the surprise of none! For many, it is a huge undertaking as they have to ensure that all data will be moved, as well …

Helpdesk with Chat: Easy Way to Better Customer Service

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response within the first hour after reaching out seems like an ordinary thing to a customer. Unfortunately, companies often fail to meet this expectation. Helpdesk with chat comes out as a …

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

Book a Call
cancel
%s
— %s