4me to SupportBee
migration service

Effortless , no special knowledge or coding required. A complete 4me to SupportBee data migration software.

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Your best tool for 4me to SupportBee data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick customer info you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and observe the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing critical customer service details.
Automated migration

Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your passwords or records.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from 4me to SupportBee

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in SupportBee.

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Retained association between object and people

When migrating your data from 4me to SupportBee we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from 4me to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from 4me to SupportBee work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from 4me to SupportBee.

  • Connect 4me

    Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from 4me to SupportBee.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SupportBee import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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