4me to Solvemate
migration service

Effortless , no special skill set or programming required. A complete 4me to Solvemate data migration tool.

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Your best tool for 4me to Solvemate data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer service information.
Easy process

You don’t have to bother about coding or continuously control each record moved.

Just link your source and target, pick what you need to migrate and let the Migration Wizard deal with the rest for you.

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You may be certain with HDM no data breaches are possible.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select the data arrangement, when it goes, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from 4me to Solvemate

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Solvemate.

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Retained connection between object and people

When migrating your data from 4me to Solvemate we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from 4me to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from 4me to Solvemate work

  • Prepare

    Sign up and go to our migration software.

  • Select and connect your 4me service desk with HDM.

  • Grant the right to access your Solvemate account.

  • Explain your requirements

    Let us know what components of your migration you want to fine-tune

  • Have your requirements estimated

    We will research your application and get back to you with a price range and a scope of tasks.

  • Migrate from 4me to Solvemate everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Solvemate import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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