4me to Seraph Help Desk
migration service

Extremely easy , no special know how or coding required. A complete 4me to Seraph Help Desk data migration software.

More details
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from 4me to Seraph Help Desk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Seraph Help Desk.

Next

Retained relation between object and people

When migrating your records from 4me to Seraph Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from 4me to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from 4me to Seraph Help Desk work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your 4me support desk with HDM.

  • Connect Seraph Help Desk

    Give access to your Seraph Help Desk account.

  • Detail your requirements

    Let us know what components of your migration you want to modify

  • Have your preferences estimated

    We shall research your case and send you with a price and a scope of tasks.

  • Migrate from 4me to Seraph Help Desk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Seraph Help Desk import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

A Guide To Help Desk Software

November 8, 2019

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking about help desk software. These intangible systems have proven themselves to be one of the most impactful tools that helped many organizations gain the trust of customers across the globe. …

Help Desk Migration Checklist: Essential Steps You Should Take

Help Desk Migration Checklist: Essential Steps You Should Take

April 5, 2018

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical specs on both sides, thus there’s always room for bugs or mistakes. However, with a little bit of preparation, you can mitigate some risks and make the transition much smoother. …

10 Data Migration Mistakes You Should Totally Avoid

10 Data Migration Mistakes You Should Totally Avoid

January 7, 2020

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided that is prime time we reveal the most common data migration mistakes most business owners perform and why it is best that you avoid them. So, here are 10 data …

Book a Call
cancel
%s
— %s