4me to LiveHelpNow
migration service

Trouble-free , no special knowledge or coding required. A complete 4me to LiveHelpNow data migration tool.

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The best 4me to LiveHelpNow tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and enjoy the wonders happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach both platforms, choose what you need to migrate and allow the system do the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is key which is why we designed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from 4me to LiveHelpNow

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in LiveHelpNow.

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Retained relation between object and people

When migrating your records from 4me to LiveHelpNow we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from 4me to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from 4me to LiveHelpNow work

  • Get ready

    Register and go to our migration service.

  • Opt and connect your 4me service desk with HDM.

  • Connect LiveHelpNow

    Grant access to your LiveHelpNow account.

  • Describe your needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your needs estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from 4me to LiveHelpNow all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveHelpNow import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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