4me to KronoDesk
migration service

Effortless , no special expertise or programming required. A complete 4me to KronoDesk data migration software.

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Your best tool for 4me to KronoDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and enjoy the miracle happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Attach the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is key which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer service, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from 4me to KronoDesk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in KronoDesk.

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Maintained connection between object and people

When migrating your data from 4me to KronoDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from 4me to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from 4me to KronoDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect 4me

    Choose and connect your 4me service desk with HDM.

  • Give the right to access your KronoDesk account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you need to adjust

  • Get your requirements estimated

    We'll investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from 4me to KronoDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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