4me to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Extremely easy , no special knowledge or programming required. A complete 4me to Help Scout data migration software.

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The best 4me to Help Scout tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the wonders happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Data dependency

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.

You may be certain with HDM no hacker attacks will take place.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Simple & effective

In only a few buttons to press it is possible to pick what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to offer the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from 4me to Help Scout

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Help Scout.

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Maintained relation between object and people

When migrating your records from 4me to Help Scout we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from 4me to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from 4me to Help Scout work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from 4me to Help Scout.

  • Connect 4me

    Complete the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout all data

    Once everything's tested, find a quiet time with the least load on the support staff and start migrating from 4me to Help Scout.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Help Scout import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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