4me to FocalScope
migration service

Extremely easy , no special knowledge or programming required. A complete 4me to FocalScope data migration tool.

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The best 4me to FocalScope tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer service information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is priority

You data is everything which is why we developed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it is possible to select what goes where, when it goes, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from 4me to FocalScope

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in FocalScope.

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Maintained connection between object and people

When migrating your records from 4me to FocalScope we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from 4me to FocalScope

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from 4me to FocalScope work

  • Get ready

    Sign-up and go to our migration software.

  • Connect 4me

    Choose and connect your 4me service desk with HDM.

  • Connect FocalScope

    Grant access to your FocalScope account.

  • Describe your business needs

    Let us know exactly what parts of your migration you would like to modify

  • Have your requirements estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from 4me to FocalScope everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your FocalScope import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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